Frequently Asked Questions

Frequently Asked Questions

Are your fragrance oils safe to use?

Yes they are, and we work closely with our manufacturers to create oils that are as safe as possible to work with, smell amazing, and are a great quality ingredient for you to add to your products to give them an amazing fragrance.

However, it is very important to note that our oils are professional grade 100% neat concentrated chemical fragrance oils, some of which can be dangerous if not handled safely. Please read through the ‘CLP and Safety Data Sheet’ page and also the ‘Terms, Conditions and Privacy Policy’ page on our website before purchasing oils from Oasis Oils Ltd. You must also read the Safety Data Sheet for any oil that you plan to use, so that you understand the hazards associated with using professional grade fragrance oils, and how to safely enjoy using them to make your own scented products.

By purchasing oils from Oasis Oils Ltd you are confirming that you have read the relevant Safety Data Sheet and will take responsibility to use the oil safely.

Our oils are cruelty free, vegan friendly and paraben free, most are phthalate free too.

What is CLP?

Please CLICK HERE for more information about CLP on our website

Why do some of your CLP guidance information sheets show strange warnings such as 'Avoid release into the environment?

The CLP guidance information is provided to Oasis Oils Ltd by our manufacturers, who ‘do CLP’ as their day job so to speak, so you can be confident that the guidance is correct.

It is important to remember that CLP could possibly apply to any number of products that these oils can be used for.

There are hundreds of products the oils could be used in including pesticides, melts, cat litter, candles, baby wipes, bleach, scented nappy sacks, disinfectant and so many more. Many, but not all, of the products that you can use these oils for will need CLP, therefore the CLP guidance information that the manufacturers provide is very generic and encompasses all of the relevant information for the fragrance oil component of a product, it is not specific to melts and candles.

It is then up to the maker or manufacturer of a product (i.e. you), to decide which parts of the CLP information should be used in their own personal final product. If you are not confident in doing this, then it would be best to chat to your own local Trading Standards Officer so that they can offer you their thoughts on the matter. You will find, that what one Trading Standards Officer (TSO) will say, might be different to another TSO from another area.

IMPORTANT NOTE: Please also remember that CLP information is likely to be just one part of the safety information you may need for your product. For example, candles need CLP and safety warnings, and cosmetic products (soap, shampoo, bath bombs etc) wont need CLP but must be assessed by a Cosmetic Safety Assessor before you are legally allowed to sell any of those products. To protect yourself and your customers you must research the product that you are making, to understand all aspects of safely making and selling that product before you sell it.

What products are these oils suitable to be used in?

Our oils are suitable for use in a very wide range of products. Each oil has it’s own IFRA document which will tell you what percentage of that specific oil is safe to use in any number of different products. To check the IFRA for any product you wish to make with our oils, please CLICK HERE access our Google Drive where all our documents are stored (NOTE: We are gradually moving our Safety and CLP documents from the Google Drive, onto the website.) Some have been moved already, you will find them on each oils’ product page. Then look through each Category on the IFRA to find the Category that your product fits within, then check the safe percentage for that Category.

PLEASE REMEMBER: IFRA 49 is now in force for all new products so please use the IFRA 49 information and limits. IFRA 48 only applies to products on the market prior to 10.05.2021

IMPORTANT NOTE: If you are using the oil for cosmetic applications such as bath bombs, soaps, shampoos etc, you will need to ensure that the oil contains neither of the ingredients listed below as these are now banned for use in cosmetic products. The easiest way to check this is to check the Allergen Report for the oil (also in the Google Drive) and look for the CAS No. on that report:
Common name: LYRAL. CAS No. 31906-04-4
Chemical name: 4-(4-hydroxy-4-methylpentyl)cyclohex-3-enecarbaldehyde.
Common name: LILIAL. CAS No. 80-54-6
Chemical name: 3-(4-tert-butylphenyl)-2-methylpropanal

Do you offer next day delivery?

We do not offer guaranteed next day delivery. We usually dispatch orders within three days of them being placed. At the checkout you can choose RM24 delivery which typically arrives 1-2 days after the date of dispatch, or RM48 which typically takes 2-3 days to arrive after dispatch.

Our dispatch times can be a little longer during exceptionally busy periods, however if we expect them to be beyond 3 days, we will update our website accordingly to that you are aware to expect slight delays.

Can I add to my order?

As long as your order hasn’t been processed internally, then yes you can add to it.

The fastest way to check is to text us on 07863 125473. Please text us with your order number, your name and email address and also let us know what you would like to add on and in what size. We will text you back to confirm if you can add to your order or not, and if you can we will email you an invoice for the additional oils.

Do you offer international delivery and provide UFI codes?

We only ship to addresses within the UK. We buy our oils from UK based manufacturers and only place our products for sale in the UK market, so we do not produce or supply UFI numbers.

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